Facilitators are being called upon to work in international and cross-cultural arenas more than ever before to help groups identify and achieve their goals and resolve differences in areas including governance, education, health and community development. This book provides a practical approach for facilitators needing to enhance their skills when working with people from a diverse range of backgrounds. Using a step-by-step approach, it takes the facilitator through ideas, processes, models and frameworks that are designed to assist with the preparation, facilitation and evaluation of workshops. Based on research and facilitator experiences, it advises how to adapt learning materials to suit specific situations and offers techniques to deal with conflict.
Publication year:
2007