'Learning to Unlearn' as a Tool to Reverse the Bureaucratic Attitudes: a Case Presentation on Experience with the Facilitation Approach
Two key aspects are identified to the success of a programme: (i) change in bureaucratic attitudes and (ii) organisation of beneficiaries for self-help. Bureaucrats focus on targets, especially financial targets, refuse to see problems through the people's eyes, refuse to listen, and are unconcerned with the needs of the poor. Hence, a need for reversing bureaucratic attitudes. One way is to put officials in an environment in which they become sensitised through learning from farmers/villagers (e.g. through overnight stays in villages).